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What is the Lender Exchange and how does to provide benefit to conveyancing clients?

The Lender Exchange is a service designed by Decision First to aid communication between solicitors and lenders. It is intended, writes Katie Easter, Trainee Solicitor with MJP Conveyancing, to reduce the risk of fraud by providing a secure portal for exchanging information. 

The lenders currently working with lender Exchange are Lloyds Banking Group, Royal Bank of Scotland Group, Santander and HSBC Bank.

What are the benefits for clients?

The benefits of Lender Exchange include reduced administration which is designed to prevent delays for clients. The system enables lenders to send mortgage offers to solicitors electronically which is much quicker than more traditional post or Document Exchange. At MJP Conveyancing we are well equipped for receiving documents electronically which means that we can deal with documents received through Lender Exchange efficiently.

Mortgage offers are usually accompanied by forms such as Mortgage Deeds which we provide to our clients for their signature. Prior to Lender Exchange it was not uncommon for offers to be sent without these documents which led to delays for clients when solicitors had to request the forms separately. A function of Lender Exchange is to make standard documents such as Mortgage Deeds and Consent to Mortgage forms always available to be downloaded. By downloading forms manually, solicitors can help to prevent delays.

Although clients may be unaware of Lender Exchange, they are benefitting from the system. Waiting for lenders to produce mortgage documents can cause unnecessary stress and delays for clients. Lender Exchange represents a new means of communication which is likely to prevent these delays.  
MJP Conveyancing are solicitors who provide legal advice and services to clients based in England and Wales and who can be contacted on 01603877000 or via email at


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