Skip to main content

When is a bogus legal firm not a bogus legal firm?

We operate in a world in which we are constantly exposed to criminal activity undertaken by sophisticated crime syndicates, normally based outside the country.   There are several different types of crime and the type of scam is constantly evolving.  There is a need for both professionals and consumers to be on guard and to be educated to spot the true scam attempts and to know what to do when one is identified. 

A scam is a type of fraud that criminals use to trick both professionals and the consumer  into giving up money and personal details. Sometimes criminals will use the names of law firms, solicitors or other individuals regulated by us to make their scam seem genuine, either with or without their knowledge.

Scams can take the form of unsolicited emails, text messages, telephone calls or direct mail. Emails sent can also contain viruses some of which are designed to allow the criminal to gain access to your computer with a view to obtaining personal details of clients, bank details and other confidential information. Alternatively the criminal take control only agreeing to release the captured data in return for a ransom payment. 

One type of email is an email sent from an address which is not specific to the purported sending individual or firm but which purports to be from a member of a legitimate legal firm.  Its this particular email which seems prevalent and which is now proving to be a daily occurrence.  All one needs to do is to look at the Solicitor Regulation Authority Scam Alert Register to see how many of these are happening each week.  

My question is that should this type of email, which is not by any means a sophisticated scam, be viewed as one which is reportable and allowed by some independent third party holders of this data, to suggest or imply that the ‘victim’ business may have in some way brought about the scam or is associated with it. 

I say this is not a sophisticated 'scam' because to create an email address and to then add a simple signature strip to pretend the email has come from a particular legal practice does not involve very much ingenuity. It takes no longer than a a couple of minutes and to be able to send this out to other lawyers involves nothing other than a perusal of Find a Solicitor website.  As I say not rocket science. 

I have first hand knowledge of this since my business was reported to the SRA and has also as a result of the incident, had a “notice’ added alongside our name on a data base held by a well known commercial solicitor checking service. 

The email had an attachment  and was sent to a number of legal firms and was sent not from a clone of our business email address but rather from a personal email address.  This was very clear and all that the email had which related to our business was the name of our business in a typed signature strip.   The email was clearly a fake and unless the professional person receiving it has lived on a different planet  for the past year or so, it should have been abundantly clear that the email was ‘spam’ at the very least, and should be deleted. 

Our only connection to the email was the use of our name within the body of the email. 

Notwithstanding this we were required to report it the SRA and as mentioned anyone searching our name on the SRA website and the third party database will see that we are associated with what should have been labelled 'spam' rather than 'scam'. 

Not happy with this, we lodged a complaint with the SRA and wrote to the third party verifier.  Despite these efforts we still have the 'scam' associated with our business and this has meant that from time to time we are required to defend ourselves when other businesses  contact us enquiring about what happened and making sure we were in no way involved in the 'scam'. 

My question is that should all types of spam be regarded as reportable, or is it reasonable to expect most lawyers, using both common sense and a degree of intelligence, to differentiate between a poor and pitiful effort to 'scam', as was the case here, and the more serious type of scam.   Is there not a fear that by reporting everything that might look to be a scam ( whether it is or not ) the real and more damaging scam will become less visible to detect?

The argument advanced from the third party verifier is that ‘sadly not everyone spots the obvious and people are conned by emails purporting to be from legitimate firms when they are not’.

It also claims that the credibility of those businesses who appear to have been held ‘guilty’ for no reason other than association has not been affected by this type of scam.  Its also argued that if someone purports to be you then you have a moral if not professional duty to warn your clients and other firms to ensure that they are not misled by criminals.

Fair points.  However, the email in question was not directed at the consumer, it was an email which was being sent purportedly on behalf of our business from an email address which did not even feature our business name within it.   The ‘red flag’ points within the email were clear and obvious. If the email address was a clone of our email address then yes we would have had a moral and professional duty to warn, but this was not the case. 

Surely after all of the publicity and professional guidance issued over the past year or two,  has the time not come for the SRA and commercial scam data base holders and publishers to be more discerning in the reporting and labelling of scam attempts.   On this note, the third party company has refused to remove the notice registered against our name or to put an explanatory note against it. 

By having this blot on our copy book through no fault of our own we do face the prospect of suffering damage to our reputation due to risk of other businesses dealing with us taking the view that we have been the subject of a genuine ‘bogus solicitor' attack when clearly we have not.  I raised this with the third party data collector and publisher and was told this was nonsense.  I have not take this any further but it would be interesting to take an opinion on whether the publisher of data which is capable of giving a misleading image of a business can be held accountable for any loss arising. 

Hopefully those reading this will not consider that I am looking to undermine the fight against fraud.  On the contrary  I am saying that unless we can when receiving data be able to filter and correctly categorise the incidents there is a real danger that the profession will start to switch off to the threat due to the the overwhelming number of reports and warnings issued. 

David Pett   

MJP Conveyancing are solicitors who provide legal advice and services to clients based in England and Wales and who can be contacted on 01603877067 or via email at


Popular posts from this blog

Party Wall Act Costs - Protecting the building owner from the Highwayman

One of the most worrying aspects of entering the Party Wall Act 1996 (Act) arena is the uncertainty surroundingfees, or as they are referred to within the Act -‘costs’.
If you are fortunate enough ( or some might say lucky enough) to have at your side a competent party wall surveyor, and one with a moral compass, the chances are you will derive a certain degree of protection.However, there is still no guarantee you will not need to set aside a considerable sum of money to cover the cost of becoming trapped within the Act.This applies equally to both building owner and adjoining owner, and one must not forget that if an adjoining owner’s surveyor does not recover all of his costs from the building owner, there is every possibility the adjoining owner may be left to meet the remaining liability.
The problem of high, unreasonable and unpredictable costs is caused, in part, by a piece of malfunctioning legislation, and patly as a result of certain unconscionable conduct on the p…

Building Regulations and moving home

Do I have supply evidence of Building Regulation Approval in respect of works carried out to my property when I look to sell my property?
If you have the approval then of course supply it – it will help to ensure your sale moves quickly.
If you have carried out works and approval was required and sought and you no longer have a certificate then call the issuing council and ask for a duplicate.
If you have carried out work, and the work required building regulation approval, but this was not sought then you need to consider with your solicitor when the work was carried out and what to do in response to your buyer’s request for sight of the approval.
The following may help.
Check that work carried out actually required building regulation approval as not all work attracts the requirement.
If the building work was carried out before November 1985 it would not require building regulation approval. There is no need therefore to supply it or offer indemnity insurance.
If work was carried out af…

Do not purchase a New Build Property without first reading this....

Buying a property which has yet to be built, or which is newly constructed should be approached with care and here are some tips which will help:
Remember those friendly and helpful people within the sales offices are sales people and are no different from those people who you would find in car and double-glazing showrooms.  They are paid on results and work under the pressure of targets.   Once they have you signed up they will be your best friend and be in regular, sometimes daily, contact until they have collected all of you money.   There are many instances when this shadowing could be conceived as harassment.At the outset you will be asked about whether you have a mortgage and a solicitor to undertake the legal work.   You will be steered towards making use of the developers preferred brokers and solicitors.  These are ‘partners’ who have been chosen to work with the developer as the developer expects those partners to report to them regularly and to do all they can to ensure the …